EDUCATION QUALITY PERCEPTION BY HIGHER EDUCATION INSTITUTION STUDENTS: EMPIRICAL FINDINGS

LEV FISHMAN, OLGA TSIBINA

Abstract:

This paper presents certain findings of empirical study of students’ perception of the education services quality in higher education institutions; it is shown that the majority of education services production quality parameters are irrelevant for students and might not lead to increasing the services quality as perceived by students. In other words virtually irrelevant for students is a whole range of education services quality characteristics, researchers and government oversight authorities in the education sphere pay special attention to.

Keywords:
education services, education services quality, quality of higher education

DOI: 10.52950/TE.2017.5.2.002

PDF:
Download

APA citation:
LEV FISHMAN, OLGA TSIBINA (2017). EDUCATION QUALITY PERCEPTION BY HIGHER EDUCATION INSTITUTION STUDENTS: EMPIRICAL FINDINGS. International Journal of Teaching and Education, Vol. V(2), pp. 22-31. , DOI: 10.52950/TE.2017.5.2.002

Data:
Received: 1 Aug 2017
Revised: 20 Sep 2017
Accepted: 6 Oct 2017
Published: 20 Oct 2017


Copyright © 2017, Lev Fishman et al, mi.ivanov@seznam.cz