A Study on the Efficiency Level of Family Healthcare Centers Using the Data Envelopment Analysis Method: The Case of Konya

Öztürk, Y. E., & Özata, M.

Abstract:
In this study, efficiency levels of 19 different Family Healthcare Centers which are located in Konya- Meram were measured using the Data Envelopment Analysis (DEA) method. In this study, data for the year 2012 were used and they were obtained from the Public Health Agency of Konya. Efficiency evaluation was performed by means of Data Envelopment Analysis. Data were evaluated using Frontier Analyst Method. In this program, variable returns to scale (VRS) and BCC (maximize output) models were used. Input variables of DEA models are the number of doctors and the number of registered population whereas output variables of DEA models are the number of consultations, vaccinations and pregnant and child follow-ups. At the end of this research of 19 family healthcare centers, 9 were determined to be inefficient and 10 were determined to be efficient. The average efficiency level of the family healthcare centers was measured as 95,38. In addition, it was concluded that the number of doctors and patients must be reduced in some family healthcare centers and output variables must be increased in others.

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  • Öztürk, Y. E., & Özata, M. (2013). A Study on the Efficiency Level of Family Healthcare Centers Using the Data Envelopment Analysis Method: The Case of Konya. International Journal of Social Sciences, II(1), 55–64.

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